This five-day instructor-led course teaches IT professionals how to deploy, configure, and administer a Microsoft Lync Server 2010 solution.  The course emphasizes Lync Server 2010 Enterprise Voice features from a deployment and configuration perspective. The labs in this course build on each other to create a solution that includes IM and Presence, Conferencing, and Enterprise Voice. This course helps the student prepare for Exam70-664.

After completing this course, students will be able to:

• Describe how the features and architecture of Microsoft Lync Server 2010 enable real time communication and collaboration
• Deploy Lync Server 2010
• Configure users and rights using Role Based Access Control (RBAC)
• Deploy and manage Lync 2010 clients
• Configure and manage external user access using the Edge server role
• Deploy basic Enterprise Voice functionality
• Extend Enterprise Voice functionality to include Trunk options, call park orbit, and the unassigned number feature
• Integrate Microsoft Exchange Server 2010 Service Pack 1 (SP1) Unified Messaging (UM) with Lync Server 2010
• Configure the Response Group Service, including agent groups, queues, and workflows
• Configure and manage conferencing
• Configure and use archiving and monitoring
• Perform back up and restore of Lync Server 2010 critical data
• Improve bandwidth management using Call Admission Control (CAC)
• Configure and deploy Enhanced 9-1-1
• Configure a Survivable Branch Server for a branch office

This course is intended for IT professionals and telecommunications professionals who want to learn how to install, configure, manage and maintain a Microsoft Lync Server 2010 environment. These professionals should have at least 3 years’ experience working with unified communications software, including knowledge of and experience with Microsoft Office Communications Server 2007 R2.

Module 1: Features and Architecture of Microsoft Lync Server 2010
Module 2: Deploying Microsoft Lync Server 2010
Module 3: Configuring Users and Rights in Microsoft Lync Server 2010
Module 4: Client and Device Deployment and Management
Module 5: External User Access
Module 6: Configuring Basic Enterprise Voice Functionality
Module 7: Extending Enterprise Voice Functionality
Module 9: Implementing Response Groups
Module 10: Conferencing in Microsoft Lync Server 2010
Module 11: Monitoring and Archiving
Module 12: High Availability and Disaster Recovery in Microsoft Lync Server 2010
Module 13: Call Admission Control
Module 14: Deploying and Configuring Enhanced 9-1-1
Module 15: Voice Resiliency Features of Lync Server 2010

In addition to their professional experience, students who attend this training should have an understanding of the following telecommunications concepts:

• The difference between TDM and VoIP
• Gateways and PBX
• Session Initiation Protocol (SIP)
• Codecs
• Dialing plans

Students should also understand the following general concepts:

• Networking fundamentals, including TCP/IP/UDP, DNS
• Active Directory principles and management
• Windows Server 2008 fundamentals
• Public Key Infrastructure (PKI)
• Exchange Messaging concepts
• PowerShell basics
• SQL Server concepts and operation